Returns & Exchanges
At Yoshihiro Cutlery, we take pride in our handcrafted blades and offer a 30-day return policy for unused items in their original packaging. We are committed to ensuring your complete satisfaction with the quality and performance of our professional-grade cutlery.
Return Process
- 1.Initiate Your Request
Contact our customer service team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully wrap the unused knife in its original wooden saya or blade guard and place it back in the original gift box to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label and drop off the package at a certified carrier location, ensuring you keep a copy of your tracking number.
- 4.Quality Inspection & Refund
Once our master bladesmiths verify the item's condition, we will process your refund or exchange within 5-7 business days.